Terms and Conditions |
| 1. |
As you send your order after visiting our website catalog with products ID or you may send images along with email for order with quantity as described below. |
| 2. |
After receiving your order we send you Performa invoice it consists of all the details of the parcel which we send you with their respective quantity and quality details. |
| 3. |
After receiving the Performa invoice which we send you, send order with advance payment 100% through Bank T.T. ( Telegraphic Transaction )or Cheque or COD (Cash on Delivery) through bank. |
| 4. |
Parcel will be sending to you by post or by air or by ship charges will be extra. |
| 5. |
After receiving the order, the order may be fulfill within 10-15 days. |
|
Privacy Policy |
| What information is collected by Real Gem Beads and how is this information used? |
| We automatically collect and store the following information about you: the name of the domain from which you access the Internet; the date and time you access one of our sites; and the Internet address of the website from which you linked directly to our site. We use this information to measure the number of visitors to our site, to better develop the Network sites to address our users' preferences and to attract new users, and, in some instances, to properly credit third-parties who refer users to our site. |
| In addition to the information we automatically collect any time a user visits our site, we also ask users to voluntarily provide certain information so that users can take full advantage of the services and features offered at our site. Users of our site are often able to enter contests, sign up to receive electronic newsletters, greetings and other emails or content (such as weekly jokes), become members, play games, and participate in chat rooms. To provide these services to our users, we generally request that the user provide no more than a name and an email address. We do not require any of our users to disclose more information than is reasonably necessary to participate in an activity as a condition of participation. We use the information collected to distribute the requested newsletter or other content, to notify contest winners, to enable password protected access to certain services and sections within our site, and to provide whatever other service the user has authorized in providing the contact information. |
| To make a purchase at our site, users are asked to provide their name, email address, mailing address, credit card number and credit card expiration date. Once entered, this information is usually saved by the site. When you choose to make future purchases through our site, this information automatically appears in the appropriate spaces on the web page within the site for placing orders. |
| Finally, Real Gem Beads may occasionally poll users and request background information from users such as address, age range, gender, occupation, interests, hobbies, etc. The provision of any such information is always voluntary and never unnecessarily a condition of access or use. The information collected in user polls is solely for the internal purpose of letting Real Gem Beads know who its users are and what they like in order to be better able to serve them. User poll information is only maintained and released by Real Gem Beads, if at all, in aggregate statistical fashion and never in any manner that would allow for personal identification of a particular user. |
| What Information does Real Gem Beads store about my visit? |
| Real Gem Beads or any of its third party affiliates may during the course of your visit to our site, store "cookies" on your computer. Cookies are small pieces of information that an internet website can put on your computer to help track information about your visit. You may stop or restrict the placement of cookies on your computer by adjusting the preferences of your web browser. |
| Does Real Gem Beads disclose this information to anyone? |
| From time to time, anReal Gem Beads Network site may notify registered users of product or service offerings that certain registered users may find of interest. Additionally, when communicating with users or responding to requests for mailings and other opt-in features, our sites may include third-party advertisements, offers or promotions. Our site provides users the opportunity to opt out of receiving any promotional offerings or other mailings. |
| Otherwise, Real Gem Beads does not sell, trade, lease or distribute the personal information of its registered users. Please note that Real Gem Beads's privacy policy does not cover the web sites or web pages that link to the Real Gem Beads Network of sites and services. |
| How does Real Gem Beads protect this information? |
| All transmissions of personal user information are through Real Gem Beads's secure computer servers which run authentication and data encryption software. Access to registered users' accounts on our site is password protected. |
| How do we handle individually identifiable information collected from children under the age of 13 years old? |
| In general, Real Gem Beads is comprised of general interest/audience sites and is not directed at children under the age of 13. It is Real Gem Beads’s policy to refrain from knowingly collecting personally identifying information from children 12 or under and to actively discourage children from providing such information at points of collection. |
| How may I get more information about Real Gem Beads's privacy policy? |
| If you would like any additional information about Real Gem Beads's privacy policy or have any questions or comments, please email us at info@realgembeads.com |
Shipping Policy |
| How Are Your Products Shipped? |
| We’ll ship our product via below mentioned mediums: |
| 1. UPS the Express Mail |
| 2. Fed EX |
| Can I Get Items Shipped To My PO Box Address? |
| Unfortunately, no. for security reasons we require a physical (street) address for door- to-door delivery. |
| What about Customs Charges? |
| You may be charged import duties and taxes that are levied once a shipment reaches your country. Customs clearance charges are your responsibility as we have no control over these charges and cannot predict what they will be. As customs charges vary widely from country to country, please contact your local customs office for further information. Please Note: If a shipment is rejected because of customs clearance charges you will be responsible for any fees incurred. |
| Shipping F.A.Q |
| • Product will be delivered within 5-7 working days |
| • For Small parcels, Real Gem Beads recommends use of envelope type shipment for saving costs. |
| • Also you can put as many items as you want, until the weight reaches 500 grams (included the package and envelope)/ shipment. |
| • We always pack you items in a small box, and put your valued items in an envelope and cost the same rate as the envelope type. |
| • All packaging material we use is the best packaging material for gemstones. |
| • Duty Fee or Tax or Tariff, customer take responsibility for all cost that occurs. |
Payment Option |
| Payment with NO RISK |
| Trust is the bedrock of all online shopping transactions. Without secure, fraud-proof payment methods, all online transactions are doomed to failure. In our efforts to allay our customers' reservations and fears about online payment we accept Payments by Five secured methods so that you can select the most easy and convenient way which suits you best…… |
| 1. Online Credit card payment |
| 2. Pay by Wire Transfer |
| 3. Pay by Money Order or Cheque or Demand Draft (DD) |
| 4. Pay by Western Union |
| 5. Pay by www.paypal.com |
| 1. Online Credit Card Payment |
| We accept Visa, Master, American Express and JCB cards through our secure payment gateway. After you finish adding items into your shopping cart, simply press the checkout button at the bottom of the page Then press Online credit card payment icon on the nest payment options page. |
| Enter your credit card information on the next page and click Submit. All credit card transactions are protecting by 128-bit Secure Socket layer, to encrypt your information when you send it to us. |
| A notification email will be sent to you within minutes confirming payment and your order will be processed immediately. |
| 2. Wire Transfer |
| Wire transfers can be submitted with the help of your banking institution. Provide your bank with the information below to properly transfer your payment: |
| 3. Pay by Money order or Cheque or Demand Draft:- |
| We also accept payment via Demand Draft or by National-International Money Orders. All Demand Drafts or Money Orders/International Money Orders payable to Sar Gems and should be posted to the below mentioned address along with transaction reference number for fast processing. |
| * Please send via Registered or Express mail services. |
| * Please note that all the orders with check or money order payments will be processed only after the clearance of the check or money order. It takes around 3-4 weeks to clear the International check or Money order so your order will take around 3-4 weeks to be dispatched. |
| 4. Paying Through Western Union |
| With Western Union Money Transfer, its quick, easy and safe medium to send money. |
| 5. Paying With Paypal |
| What Is PayPal? |
| PayPal is a free account-based system that provides the most secure, instant and convenient online payment available today. To protect customer security and privacy, PayPal uses the latest technology and strict protocols to keep your personal information safe.
Please be aware that Real Gem Beads only pays the PayPal fee on successfully completed transactions. |
| What Do I Do? |
| After adding items into your shopping cart, simply click on the Check Out button and follow the Continue prompts until you reach the PayPal website. Please note that once you have checked out further items cannot be added to your transaction. If you are not already a PayPal member, once at PayPal you will need to complete their quick and easy registration. Please note that it is free to become a member of PayPal. |
| How Does PayPal Work? |
| After you have checked out your items and signed up for a PayPal account, you will be taken to a transaction page. Here you will be able to review the details of your order, including the total purchase amount. You may pay for your purchase securely and instantly using funds from your PayPal account or you can send payment to PayPal via credit card (VISA, MasterCard, Discover& American Express), debit card, eCheck or bank transfer. Once payment is approved, PayPal will immediately notify us by email. Once your order is processed, we will ship your order to your door by the guaranteed 24-72 hour FedEx global delivery service. Once your order has been shipped, we will email you a tracking number so you can track your shipment at the FedEx website. |
| If you are experiencing any problems with your payment, you may email us at info@realgembeads.com If you wish to contact PayPal directly, you may either email their customer support using this form or call PayPal TOLL FREE 1-888-221-1161 (U.S. Customers Only). Customers from other countries may contact PayPal by calling 1- 402-935-2081. |